Please recount a situation when you received unfavorable feedback?
Question Analysis
This question aims to assess how you handle criticism and use it as an opportunity for growth. Interviewers are interested in your ability to accept feedback constructively, demonstrate self-awareness, and implement changes based on the feedback. A good response will showcase your emotional intelligence and commitment to personal and professional development. The STAR method (Situation, Task, Action, Result) should be used to structure your response effectively.
Answer
Situation: In my previous role as a project coordinator, I received feedback from my manager that some team members felt I was not effectively communicating project updates, which led to confusion about deadlines and responsibilities.
Task: My task was to improve communication within the team to ensure everyone was aligned and projects were delivered on time without any misunderstandings.
Action: I took several steps to address this issue. First, I organized a team meeting to openly discuss communication preferences and challenges. I then implemented a weekly update email and used project management software to track progress and deadlines more transparently. I also scheduled regular one-on-one check-ins with team members to ensure they felt informed and supported.
Result: As a result, team communication improved significantly. Project deadlines were met more consistently, and there was a noticeable increase in team morale. My manager acknowledged the positive change, and I received feedback that the team felt more connected and informed. This experience taught me the importance of proactive and clear communication in project management.