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Can you recount a situation where you had trouble connecting with someone crucial and how you finally succeeded in building a relationship? In the context of MyGlamm, how would you approach building a relationship with a difficult stakeholder?

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Question Analysis

This question is a behavioral interview question that assesses your ability to build relationships, especially in challenging situations. The interviewer wants to understand your interpersonal skills, problem-solving capabilities, and persistence in overcoming obstacles with crucial stakeholders. The context of MyGlamm suggests you should tailor your response to reflect the company's environment, values, or industry.

Key aspects to consider:

  • Situation and Task: Identify a past situation where you had difficulty connecting with someone important to your work.
  • Action: Describe the steps you took to address the challenge.
  • Result: Highlight the outcome of your efforts.
  • Approach for MyGlamm: Explain how you would apply this experience to MyGlamm, considering the company's specific context and stakeholders.

Answer

Situation and Task: In a previous role, I was responsible for managing a project that required close collaboration with a senior executive who was initially unresponsive and seemed disinterested in engaging with the team. This was crucial as their input was essential for the project's success.

Action: I started by thoroughly researching the executive's work and interests to find common ground. I then requested a brief meeting to discuss the project and offered insights that aligned with their strategic goals. During our interactions, I actively listened to their concerns and demonstrated how the project could support their objectives.

Result: Over time, this approach helped me build rapport and trust with the executive. We established a regular communication channel, which not only improved the project's progress but also led to a more collaborative relationship across departments.

Approach for MyGlamm: At MyGlamm, I would apply a similar strategy by first understanding the stakeholder's priorities and how they align with the company's goals. I would ensure open and transparent communication, actively listen to their input, and demonstrate how collaboration could be mutually beneficial. By focusing on shared objectives and fostering trust, I would aim to build a productive relationship even with difficult stakeholders.