What are some ways you use various styles of communication to be effective in sharing your perspectives?

Question Analysis

This question is asking about your ability to adapt your communication style to effectively convey your viewpoints to different audiences or in different situations. Behavioral interview questions like this one are designed to assess your interpersonal skills, adaptability, and communication skills. The interviewer is interested in understanding how you tailor your message according to the context and the audience to ensure that your perspectives are understood and well-received.

Answer

To effectively share my perspectives, I adapt my communication style based on the audience and the context. Here’s how I apply this approach using the STAR method:

• Situation: In my previous role as a project manager, I often had to communicate project updates and challenges to both technical team members and non-technical stakeholders.

• Task: My task was to ensure that every stakeholder, regardless of their technical background, clearly understood the project's progress and any issues we were facing.

• Action: I used different communication styles for different groups:

  • For technical team members, I utilized a direct and detailed communication style, incorporating technical jargon and specifics that were relevant to their roles.
  • For non-technical stakeholders, such as marketing and sales teams, I opted for a more simplified and storytelling approach, focusing on the broader impact of the project and avoiding technical details that might confuse them.
  • Additionally, I used visual aids like charts and graphs during presentations to help convey complex information more clearly.

• Result: This tailored approach resulted in more effective communication, as both technical and non-technical stakeholders felt informed and engaged. It also led to quicker decision-making and a smoother project execution process, as everyone was on the same page regarding project goals and challenges.

By using these varied communication strategies, I ensure that my perspectives are shared effectively, fostering a collaborative and understanding work environment.