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I want to know about a time when you disagreed with your boss or a manager

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Question Analysis

This question is designed to evaluate your ability to handle conflict and disagreement in a professional setting. The interviewer wants to understand how you communicate, whether you can maintain a positive relationship even when you have differing opinions, and how you approach problem-solving. Your response should highlight your communication skills, ability to remain calm under pressure, and your willingness to find a mutually beneficial solution.

Answer

To answer this question effectively, use the STAR method (Situation, Task, Action, Result):

Situation:
In my previous role as a project coordinator, we were working on a critical project with a tight deadline. My manager proposed a new workflow that I believed might delay the project.

Task:
My task was to ensure the project was completed on time without compromising on quality. It was crucial to address my concerns with my manager while maintaining a respectful and constructive discussion.

Action:
I scheduled a meeting with my manager to discuss my concerns. During the meeting, I presented data and past examples to support my point. I acknowledged the benefits of the proposed workflow but suggested an alternative approach that could incorporate the best aspects of both plans. I emphasized my commitment to the team's success and was open to feedback and adjustments.

Result:
My manager appreciated my proactive approach and data-driven suggestions. We agreed on a modified workflow that improved efficiency and met the deadline. Our collaboration on this issue strengthened our working relationship and reinforced a culture of open communication within our team.