Tell me about a time you disagreed with your boss or an executive
Question Analysis
This question is designed to assess your ability to manage conflicts and disagreements with authority figures professionally and constructively. Interviewers are interested in understanding how you handle situations where your viewpoint differs from someone more senior and whether you can maintain professionalism while advocating for your perspective. It also evaluates your communication skills, emotional intelligence, and problem-solving abilities. Using the STAR method (Situation, Task, Action, Result) will help structure your response effectively.
Answer
Situation: At my previous job, we were in the process of launching a new marketing campaign. My boss wanted to focus on traditional advertising methods due to their past success, such as print ads and radio spots.
Task: My task was to provide insights and strategies for the campaign. However, I believed that expanding our approach to include digital marketing, particularly social media platforms, would significantly enhance our reach and engagement with a younger audience.
Action: I gathered data and case studies showing the effectiveness of digital marketing in our industry. I scheduled a meeting with my boss to present this information, clearly outlining the potential benefits and addressing any concerns he might have had about shifting resources. I emphasized a blended approach, combining both traditional and digital strategies, and offered a plan to test this approach on a smaller scale before full implementation.
Result: My boss appreciated the research and the balanced perspective I provided. We agreed to incorporate a pilot digital marketing component alongside the traditional methods. As a result, the campaign not only met its goals but exceeded expectations, especially in terms of online engagement and brand visibility among the target demographic. This success led to a broader adoption of digital strategies in future campaigns.