Suppose you had the opportunity to change something at Skillshare. What would you change?

Question Analysis

This question is seeking to understand your critical thinking, insight, and understanding of Skillshare as a company. It's important to demonstrate that you have done your research and can identify areas for improvement. Additionally, it tests your ability to propose constructive solutions and show initiative. It is a behavioral question, so using the STAR (Situation, Task, Action, Result) method is recommended, although the emphasis is more on your thought process and the potential impact of your suggested change.

Answer

Situation: While exploring Skillshare's platform, I noticed that while there are many high-quality courses, there is a lack of personalized learning paths for users. This could lead to users feeling overwhelmed by the abundance of available content without a clear direction for their learning journey.

Task: My task was to identify a way to enhance the user learning experience by providing a more structured and personalized approach to course selection, which could increase user engagement and satisfaction.

Action: I would propose implementing a feature that creates personalized learning paths based on user interests, skill levels, and career goals. This feature could use a combination of AI algorithms and user input to recommend a sequenced set of courses that align with the user's objectives. Additionally, it would allow for periodic assessments to adjust the learning path as the user's skills develop.

Result: By implementing personalized learning paths, Skillshare could potentially increase user retention and satisfaction. Users would feel more guided and supported in their learning journey, likely leading to higher course completion rates and improved overall engagement with the platform.