Can you share a time when you had to disagree with someone's approach?

Question Analysis

This question is asking you to demonstrate your ability to handle disagreements professionally and constructively. It's important to show that you can voice your concerns or differing opinions in a way that is respectful and productive. The interviewer is looking for your problem-solving and communication skills, as well as your ability to work collaboratively even when you don't see eye-to-eye with a colleague. The STAR method will help you structure your response effectively.

Answer

Situation: In my previous role as a project manager, we were in the initial planning stages for a major client project. A team member proposed an approach that involved using a new software tool to manage the project timeline.

Task: My task was to ensure that the project plan was feasible and aligned with the client's needs and expectations while maintaining cost-effectiveness.

Action: After reviewing the proposal, I realized that the new software had a steep learning curve and would require significant training time, which could delay our project start date. I scheduled a meeting with the team member to discuss my concerns. During the meeting, I expressed my appreciation for their innovative idea but shared my analysis of the potential risks and delays associated with adopting the new tool. I suggested an alternative approach using a software we were already familiar with, which would allow us to meet the project timeline and budget.

Result: The team member appreciated the feedback and agreed that the alternative approach was more practical for the project at hand. We proceeded with the familiar software, which enabled us to start the project on time and successfully meet the client's expectations. This experience reinforced the importance of open communication and collaboration in resolving differences of opinion.