Tell me about a time when your performance rating differed from what you expected.

Question Analysis

This question is aimed at understanding how you handle feedback, especially when it doesn't align with your expectations. Employers are interested in your ability to self-assess, accept criticism, and learn from experiences. This question is a behavioral one, so it's important to use the STAR (Situation, Task, Action, Result) method to structure your response. The focus should be on a specific instance where there was a discrepancy in your performance rating, how you reacted to it, and what steps you took afterward.

Answer

Situation: In my previous role as a marketing coordinator, I was responsible for managing several campaigns. During one of my annual performance reviews, I received a rating that was lower than I anticipated.

Task: I had assumed my performance was strong because I had consistently met deadlines and received positive feedback from my peers. However, my manager noted that while my execution was solid, I needed to improve on strategic planning and proactively anticipating challenges.

Action: After receiving this feedback, I requested a follow-up meeting with my manager to better understand her expectations and the areas needing improvement. I also sought advice on specific actions I could take to enhance my strategic skills. I enrolled in a strategic marketing course and began setting regular check-ins with my manager to track my progress and get ongoing feedback.

Result: As a result of these efforts, I was able to significantly enhance my strategic planning capabilities. In the next review cycle, my performance ratings improved, and I was commended for my proactive approach to personal development. This experience taught me the importance of aligning my self-assessment with external feedback and continuously seeking growth opportunities.