Describe a time when you had a disagreement with your manager.
Question Analysis
This question is designed to assess your interpersonal skills, conflict resolution abilities, and how you handle disagreements, particularly with authority figures like your manager. The interviewer wants to understand your approach to communication and problem-solving when conflicts arise. It's important to show that you can handle disagreements professionally and constructively, leading to a positive outcome. Using the STAR method (Situation, Task, Action, Result) will help structure your response effectively.
Answer
Situation:
In my previous role at XYZ Company, we were working on a project with a tight deadline. My manager and I had differing opinions on the prioritization of tasks. He believed that we should focus on the design aspect first, while I felt that addressing the technical feasibility was more crucial at that stage.
Task:
My task was to ensure that the project was completed successfully within the deadline while maintaining a good working relationship with my manager.
Action:
I scheduled a meeting with my manager to discuss our different perspectives. I clearly outlined my reasoning, emphasizing the potential risks of not addressing the technical feasibility early on. I also actively listened to his concerns about the design phase. We brainstormed together and decided to consult with the technical team to get their input. This collaborative approach helped us find a compromise: we decided to conduct a brief feasibility assessment before diving into the design work.
Result:
The project was completed on time and met all quality standards. By addressing the disagreement proactively, I fostered a positive working relationship with my manager. Our collaboration improved, leading to more effective teamwork in future projects. The experience taught me the value of open communication and finding common ground when disagreements arise.