Tell me about a performance rating that you disagreed with.

Question Analysis

This question aims to assess how you handle feedback, especially when it's negative or not aligned with your self-assessment. It reveals your ability to manage emotions professionally, seek clarity, and work constructively towards improvement. The interviewer is interested in your conflict resolution skills, self-awareness, and how you handle disagreements in a professional setting. Using the STAR method will help structure your response effectively.

Answer

Situation: At my previous job, I received a performance review that rated my project management skills lower than I expected. I was surprised because I had completed multiple projects on time and received positive feedback from stakeholders.

Task: I needed to understand the rationale behind the rating and address the gap between my perception and the feedback provided. My goal was to turn this into a constructive learning opportunity.

Action: I scheduled a meeting with my manager to discuss the review in detail. I approached the conversation with curiosity, asking for specific examples where my project management could have been improved. I also shared instances where I believed I had excelled, seeking clarity on any discrepancies. Together, we identified that while my projects were timely, there was room for improvement in proactive communication with team members.

Result: Following the discussion, I developed a plan to enhance my communication skills, including attending workshops and seeking mentorship. In subsequent reviews, my ratings improved significantly, and I was commended for my collaborative approach and willingness to learn. This experience taught me the importance of open dialogue and continuous self-improvement.