Describe a time when you disagreed with a performance rating you received.

Question Analysis

This question focuses on your ability to handle feedback, especially when it is not in your favor. Employers are interested in understanding how you manage disagreements with authority figures, respond to criticism, and whether you can communicate professionally to resolve conflicts. It also assesses your self-awareness and ability to reflect on performance. Using the STAR method (Situation, Task, Action, Result) will help you structure your response effectively.

Answer

Situation: During my annual performance review at my previous company, I received a performance rating that was lower than I had anticipated. The feedback indicated that while my technical skills were strong, my collaboration with other teams needed improvement.

Task: I needed to address this feedback constructively and understand the specific areas where my performance was perceived as lacking. It was important for me to clarify any misunderstandings and to demonstrate my commitment to professional growth.

Action: I scheduled a follow-up meeting with my manager to discuss the feedback in more detail. During the meeting, I calmly expressed my perspective, highlighting instances where I believed I had effectively collaborated with others. I asked for specific examples of situations where my collaboration could have been better. Additionally, I requested suggestions on how I could improve in this area and proposed a follow-up review in six months to track my progress.

Result: My manager appreciated my proactive approach and provided me with valuable feedback. Over the next few months, I focused on improving my communication and collaboration skills, seeking opportunities to work more closely with cross-functional teams. In my follow-up review, my improved performance was acknowledged, and I received a much more favorable rating. This experience taught me the importance of open communication and continuous self-improvement.