Describe a time when you had a disagreement with your manager.

Question Analysis

This question seeks to understand your conflict resolution skills, communication abilities, and professionalism in dealing with disagreements, especially with authority figures like a manager. Interviewers want to assess how you handle difficult situations, maintain professional relationships, and what strategies you employ to reach a resolution. Using the STAR method (Situation, Task, Action, Result) will help you provide a structured and effective response.

Answer

Situation: In my previous role at XYZ Company, we were working on a high-stakes project with a tight deadline. My manager and I had a disagreement about the approach to a key part of the project that involved resource allocation.

Task: It was essential to address this disagreement promptly to ensure the project stayed on track and met the deadline without compromising on quality.

Action: I scheduled a meeting with my manager to discuss the disagreement. During the meeting, I presented data and examples to support my perspective, actively listened to my manager's concerns, and acknowledged the validity of their points. I proposed a compromise that involved a slight adjustment to the resource allocation plan, which would address both our concerns.

Result: My manager appreciated my proactive approach and willingness to find a middle ground. We implemented the adjusted plan, which led to the successful completion of the project on time. This experience strengthened our working relationship and improved our communication moving forward.