Can you tell me about a time you went the extra mile for a project or endeavour?
Question Analysis
This question is designed to assess your work ethic, dedication, and willingness to exceed expectations. Interviewers want to know if you are proactive and willing to put in extra effort when necessary. Demonstrating an example where you went beyond the call of duty can show your commitment to achieving goals and contributing positively to your team or organization. The STAR method—Situation, Task, Action, Result—will help you structure your response effectively.
Answer
Situation: At my previous job as a project coordinator, we were tasked with launching a new marketing campaign for a major product. The timeline was tight, and the project required cross-departmental collaboration.
Task: My role was to ensure that all teams were aligned and that the project was delivered on time. As the deadline approached, I noticed that the creative team was falling behind due to unexpected challenges.
Action: Recognizing the urgency, I volunteered to help the creative team after regular hours, despite it not being part of my official responsibilities. I coordinated additional brainstorming sessions and assisted with the design process to help them overcome technical hurdles. I also streamlined communication between the creative and production teams to ensure any changes were quickly implemented.
Result: As a result of the extra effort, we were able to complete the campaign two days ahead of schedule. The campaign was a success, receiving positive feedback from both clients and senior management. My initiative was acknowledged, and it strengthened team morale and collaboration.
This experience taught me the value of teamwork and the impact of going the extra mile to achieve outstanding results.