Share a work-related frustration you faced and how you addressed it. How would you manage it if it were to occur at Wipro?

Question Analysis

This question is a behavioral interview question that seeks to understand how you handle difficult situations at work. The interviewer is interested in your problem-solving skills, emotional intelligence, and ability to manage stress or conflict. They want to know not only how you dealt with a past frustration but also how you would apply that experience to a similar situation at Wipro. To answer this question effectively, you should use the STAR method (Situation, Task, Action, Result) to structure your response.

Answer

Situation:
In my previous role as a project coordinator, I faced a situation where a critical project was falling behind schedule due to a lack of communication between the development and design teams.

Task:
My responsibility was to identify the root cause of the delay and implement a solution to get the project back on track without sacrificing quality.

Action:
I organized a joint meeting with both teams to discuss the progress of the project and identify any roadblocks. During the meeting, I encouraged open communication and facilitated a discussion that allowed team members to voice their concerns and ideas. We collaboratively developed a revised timeline and a new communication protocol that included regular updates and checkpoints.

Result:
As a result of these actions, the teams were able to align their efforts more effectively, which led to the completion of the project on the revised schedule. The new communication protocol also helped improve collaboration and prevent similar issues in future projects.

How I would manage it at Wipro:
If a similar situation were to occur at Wipro, I would apply the same approach of fostering open communication and collaboration. I would ensure that all stakeholders are aligned and informed by setting up regular meetings to track progress and discuss any potential issues. Additionally, I would leverage Wipro's resources and tools to enhance team coordination and ensure project success.