Share a work-related frustration you faced and how you addressed it. How would you manage it if it were to occur at Wipro?

Question Analysis

This question is a behavioral interview question aimed at understanding how you handle challenges and frustrations in a work environment. The interviewer is interested in your problem-solving skills, emotional intelligence, and ability to learn from past experiences. They want to see if you can remain professional and resourceful when faced with obstacles and how you might apply those skills at Wipro.

Answer

Situation: In my previous role as a project coordinator, I faced a situation where a key team member unexpectedly left the company in the middle of a critical project. This sudden departure created a significant gap in our team's expertise and threatened our project's timeline.

Task: My task was to ensure that the project continued smoothly despite this setback, without compromising on quality or deadlines.

Action: To address this, I first conducted a skills assessment within the team to identify who could temporarily cover the most critical tasks. I then organized a meeting with the team to communicate the changes and set clear expectations. I also reached out to HR to expedite the hiring process for a replacement. Meanwhile, I coordinated with the remaining team members to redistribute the workload and offered additional support and resources to help them manage the increased responsibilities.

Result: As a result of these efforts, we were able to keep the project on track and even completed it ahead of schedule. The team appreciated the clear communication and support, which helped maintain morale and productivity during the transition.

Managing at Wipro: If a similar situation were to occur at Wipro, I would follow a similar approach by quickly assessing the available resources and skills within the team, communicating transparently with all stakeholders, and collaborating closely with HR to fill the gap. Additionally, I would leverage Wipro's robust support systems and professional development resources to ensure that team members have the tools they need to succeed.