Remember a time when someone gave you feedback that was tough to handle. What was challenging about it and did you believe it was correct?

Question Analysis

This question is designed to assess your ability to handle critical feedback and your capacity for self-reflection and personal growth. The interviewer is interested in understanding how you react to criticism, whether you can objectively evaluate the feedback, and how you use it to improve yourself. This question requires you to use the STAR method (Situation, Task, Action, Result) to structure your response effectively.

Answer

Situation:
In my previous role as a project coordinator, I was working on a high-stakes project with a tight deadline. The project involved coordinating multiple teams and ensuring that all milestones were met.

Task:
During a project review meeting, my manager provided me with feedback that my communication with the teams was not as effective as it should be, which could potentially impact the project's success.

Action:
Initially, the feedback was tough to handle because I believed I was doing my best to keep everyone informed. However, after reflecting on the feedback, I realized that while I was communicating frequently, the clarity and specificity of my updates could be improved. I decided to take the feedback constructively and implemented a more structured communication plan. I began using detailed project updates and regular check-ins with each team to ensure everyone was on the same page.

Result:
As a result of these changes, communication improved significantly, and the project was completed successfully on time. The teams appreciated the clarity and transparency, which enhanced collaboration and efficiency. This experience taught me the value of clear communication and the importance of being open to feedback as a means of growth and improvement.