Tell me about a time when you assisted a colleague in his work.What was the result?

Question Analysis

This question is a behavioral interview question, which seeks to understand your ability to collaborate and support your colleagues in the workplace. The interviewer is interested in how you handle teamwork, your willingness to assist others, and the impact of your support on the overall work environment. To effectively answer this question, use the STAR method:

• Situation: Describe the context within which you assisted your colleague.
• Task: Explain the specific task or challenge your colleague was facing.
• Action: Detail the actions you took to assist your colleague.
• Result: Conclude with the outcome of your assistance and any positive effects it had.

Answer

Situation: At my previous job as a marketing coordinator, one of my colleagues in the digital marketing team was tasked with launching a new social media campaign within a very tight deadline. Unfortunately, due to unexpected personal circumstances, they were struggling to manage their workload.

Task: The campaign was critical as it was tied to a major product launch. The challenge was to ensure the campaign went live on time and met the expected quality standards, despite the setbacks.

Action: I offered to assist my colleague by taking on some of the tasks that were delaying the campaign. Specifically, I helped with drafting and scheduling social media posts, coordinating with the graphic design team to obtain necessary visuals, and managing the approval process with the senior marketing manager. I also provided feedback on the campaign content to ensure it aligned with our brand messaging.

Result: With my support, we were able to launch the campaign on schedule, resulting in a 20% increase in engagement compared to previous campaigns. My colleague expressed gratitude for the support, and it strengthened our team’s collaboration. The successful campaign also helped boost our department's reputation within the company.