What do you think does Intercom values in its employees?

Question Analysis

This question is designed to assess your understanding of Intercom's company culture and values. Interviewers ask this to determine if you have researched the company and if your personal values align with those of Intercom. It helps them gauge whether you would be a good cultural fit within the organization. To answer effectively, you should reflect on Intercom’s mission, vision, and any publicly available information about their core values or workplace culture.

Answer

Situation: When preparing for my interview with Intercom, I researched the company to understand what it values in its employees.

Task: My goal was to identify key attributes and behaviors that align with Intercom’s culture to determine how I can contribute positively if given the opportunity to join the team.

Action: I examined Intercom’s mission statements, corporate blog posts, and employee testimonials. I noticed recurring themes such as a focus on innovation, customer-centricity, and collaboration. Intercom values employees who are proactive, customer-focused, and team-oriented. They also value diversity and inclusivity, which fosters a creative and supportive work environment.

Result: By aligning myself with these values, I am confident that I can contribute to Intercom’s innovative and customer-focused approach. I believe my experience in cross-functional teams and my dedication to understanding customer needs would be a great fit for Intercom’s collaborative and innovative culture.

Key Takeaway: Intercom values employees who drive innovation, prioritize customers, work effectively in teams, and contribute to a diverse and inclusive workplace. These values not only enhance the company’s ability to serve its customers but also create a dynamic and supportive work environment for its employees.