What is a difficult piece of feedback that you have received? When did you receive it and how did you handle it?

Question Analysis

This question is designed to evaluate your ability to accept and process feedback, particularly when it is challenging. Employers want to see if you can handle criticism constructively, learn from it, and make necessary improvements. It also gives insight into your self-awareness and emotional intelligence. Using the STAR method can help structure your response effectively.

Answer

Situation: During my first year at [Company Name], I was working on a project where I was responsible for coordinating between several departments to ensure timely completion.

Task: I received feedback from my project manager that my communication style was too directive, which was causing some team members to feel undervalued and hesitant to share their ideas.

Action: Initially, it was difficult to hear, as I pride myself on being an effective communicator. However, I took the feedback seriously and scheduled one-on-one meetings with team members to gather their perspectives and suggestions. I also attended a workshop on collaborative communication to improve my skills.

Result: By incorporating more inclusive communication practices, team morale improved, and we were able to generate more creative solutions. The project was completed on time, and I received positive feedback from my manager and peers for my growth in this area. This experience taught me the importance of adapting my communication style to foster a more collaborative work environment.