Is there anything you would change to make Skillshare better?

Question Analysis

This question is an opportunity to demonstrate your understanding of Skillshare's platform and your ability to think critically and constructively about improvements. It's a behavioral question designed to assess how you approach problem-solving and innovation. When answering, it's crucial to show that you have researched Skillshare, understand its strengths, and can identify areas for potential enhancement. Additionally, you should convey your suggestions in a positive manner that demonstrates your respect for the company's existing efforts.

Answer

Situation: While using Skillshare as both a learner and a content creator, I noticed that some users struggle with finding the right courses that match their skill level and interests.

Task: My goal was to think of ways to improve user experience on Skillshare by making it easier to discover relevant courses.

Action: I would propose implementing a more personalized recommendation system. This system could leverage machine learning algorithms to analyze user behavior and preferences, providing tailored course suggestions. Additionally, introducing a short quiz or survey for new users could help in understanding their interests and proficiency levels, further refining course recommendations.

Result: By personalizing the course discovery process, Skillshare could enhance user engagement and satisfaction. This would likely lead to increased course completion rates and retention, as users are more likely to find content that resonates with their personal learning goals.