What are some ways you use various styles of communication to be effective in sharing your perspectives?

Question Analysis

This question is asking you to demonstrate your ability to adapt your communication style based on the audience or situation to effectively convey your perspectives. The interviewer is interested in understanding your flexibility and awareness in communication, as well as your ability to influence or inform others by tailoring your approach. It is important to provide specific examples of how you have successfully used different communication styles in the past.

Answer

Situation: During a cross-departmental project at my previous job, I needed to share my ideas on improving workflow efficiency with both technical and non-technical team members.

Task: My task was to ensure that everyone understood my perspective and the proposed changes, despite their varying levels of technical expertise.

Action:

• For the technical team, I used detailed data and technical jargon to communicate the specific changes and expected outcomes. I prepared a presentation with graphs and technical diagrams to illustrate my points clearly.
• For the non-technical team, I simplified my language and used analogies that related to their day-to-day activities. I also provided a high-level overview of the benefits without delving into complex details.

Result: As a result of adapting my communication style, both teams understood the importance and potential impact of the proposed changes. This led to a unanimous agreement to implement the changes, which ultimately improved the workflow efficiency by 20%.

By using different communication styles tailored to my audience, I was able to effectively share my perspective and facilitate a successful project outcome.