Please recount a situation when you received unfavorable feedback?

Question Analysis

This question is designed to assess how you handle criticism and feedback, which is a crucial skill in any workplace. The interviewer is interested in understanding your ability to accept feedback constructively, learn from it, and make improvements. They want to see if you are self-aware and open to growth. The STAR method (Situation, Task, Action, Result) is an effective way to structure your response, ensuring you provide a comprehensive answer.

Answer

Situation: In my previous role as a project coordinator, I was responsible for managing a team project with a tight deadline. During a project review meeting, my manager provided feedback that some team members felt they weren't receiving enough guidance and support from me.

Task: My task was to address this feedback constructively and improve my management and communication strategies to better support my team.

Action: I scheduled one-on-one meetings with each team member to discuss their concerns and gather specific examples of how I could offer better support. I also initiated regular check-in meetings to provide updates, clarify expectations, and offer assistance where needed. Additionally, I encouraged open communication within the team to ensure everyone felt comfortable sharing their thoughts and concerns.

Result: As a result, team morale improved significantly, and we were able to complete the project on time and to a high standard. The feedback sessions also strengthened the trust between me and my team, leading to more effective collaboration in future projects. My manager acknowledged the positive changes, and I received favorable feedback in subsequent reviews.