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What do you think does Genpact values in its employees?

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Question Analysis

This question is likely assessing your understanding of Genpact's corporate culture and values. The interviewer wants to know if you have researched the company and if your personal values align with theirs. It is crucial to illustrate that you have insight into what makes an employee successful and valued at Genpact. This question does not require a STAR method response, as it is not necessarily a behavioral question, but more about your knowledge and alignment with the company’s ethos.

Answer

Genpact Values:

  1. Customer-Centricity: Genpact places high importance on putting the client first and delivering exceptional service. Employees are expected to be customer-focused and committed to meeting client needs.

  2. Innovation and Transformation: The company values employees who are innovative and are willing to embrace change. They encourage a mindset that seeks to improve processes and drive transformation.

  3. Collaboration and Teamwork: Working effectively as part of a team is essential. Genpact values employees who can work collaboratively across different teams and departments to achieve common goals.

  4. Integrity and Ethics: Upholding high ethical standards and integrity is a fundamental value at Genpact. Employees are expected to demonstrate honesty and transparency in all their actions.

  5. Continuous Learning: Genpact encourages a culture of learning and development. Employees who are committed to personal and professional growth are highly valued.

By aligning your answer with these values, you demonstrate an understanding of Genpact's work environment and how you would fit into their organizational culture.