Can you describe a scenario in which you had to raise a difficult subject with your superior?

Question Analysis

This question is a behavioral interview question aimed at assessing your communication skills, particularly in difficult situations. It evaluates your ability to approach sensitive topics with a superior, which is a critical skill in leadership and management. The interviewer is interested in understanding how you handle conflict, your problem-solving abilities, and your emotional intelligence. To answer this question effectively, you should provide a specific example using the STAR method (Situation, Task, Action, Result).

Answer

Situation: In my previous role as a team lead, we were working on a project with a tight deadline. I noticed that the resources allocated were insufficient, which could potentially delay the project. This was a sensitive issue as it involved questioning the resource management decisions made by my superior.

Task: My responsibility was to ensure the project stayed on track while maintaining a good working relationship with my superior. I needed to bring up the issue delicately and propose a solution that would not undermine their authority.

Action: I scheduled a private meeting with my superior to discuss the matter. I prepared data and examples that highlighted the resource constraints and how they could impact the project timeline. I approached the conversation with respect and empathy, acknowledging their efforts and explaining that my intention was to ensure the project’s success. I proposed a few solutions, including reallocating some tasks and requesting additional temporary resources.

Result: My superior appreciated my proactive approach and the way I presented the issue. They agreed to re-evaluate the resource allocation and approved the additional resources. As a result, the project was completed on time, and my relationship with my superior remained strong.

This scenario demonstrates my ability to communicate effectively and assertively, even when addressing challenging topics with superiors.