Tell us about some unpleasant feedback that you received?

Question Analysis

This question is designed to assess how you handle criticism and feedback, particularly when it is negative or not delivered constructively. The interviewer wants to understand your emotional intelligence, professionalism, and your ability to learn and grow from challenging situations. It's important to demonstrate that you can receive feedback with an open mind, reflect on it, and use it to improve your performance.

Answer

Situation:
In my previous role as a project manager, I was responsible for overseeing a critical project with tight deadlines. During a project review meeting, my supervisor provided feedback that my communication with the team was inconsistent, which was causing confusion and delays.

Task:
My task was to ensure that the project stayed on track and to improve the clarity and consistency of my communication with all team members.

Action:
I took immediate steps to address the feedback. I organized weekly team meetings to provide updates and clarify any ambiguities. Additionally, I implemented a project management tool to ensure all tasks were visible to the team, and I encouraged open channels of communication for any questions or concerns.

Result:
As a result of these actions, the team reported a significant improvement in understanding their roles and responsibilities. The project was completed on time and within budget, and my supervisor acknowledged the positive changes in my communication approach. This experience taught me the value of constructive feedback and the importance of clear communication in project management.