Would you mind sharing a difficult piece of feedback you received and how you handled it?

Question Analysis

This question is designed to assess your ability to receive and respond to feedback, which is a crucial skill in any professional setting. The interviewer is interested in understanding how you manage challenges, particularly when it comes to receiving criticism or constructive feedback. They want to see whether you can remain open-minded, learn from the experience, and take actionable steps to improve. Using the STAR method (Situation, Task, Action, Result) can help you structure your response effectively.

Answer

Situation: During my previous role as a project manager, I received a performance review where my supervisor pointed out that my communication with the team could be more proactive, especially when deadlines were approaching.

Task: The feedback highlighted the need for me to improve my communication strategy to ensure the team was fully informed and aligned, minimizing last-minute rushes or misunderstandings.

Action: I took this feedback seriously and decided to implement a few changes. I started by scheduling regular update meetings and sending out weekly progress emails. Additionally, I encouraged open dialogue by using collaborative tools where team members could share their updates and concerns in real-time.

Result: As a result of these changes, our team saw a noticeable improvement in meeting deadlines with less stress. Team members reported feeling more informed and engaged, which also led to an overall increase in project efficiency and morale. My supervisor acknowledged the improvement in my next performance review, which was very rewarding.