Can you tell me about a time when you disagreed with a team member's approach?

Question Analysis

This behavioral interview question is designed to assess your interpersonal skills, problem-solving abilities, and how you handle conflict in a team setting. The interviewer is interested in understanding how you approach disagreements, your ability to communicate effectively, and your capability to work collaboratively towards a resolution. To answer this question effectively, you should use the STAR (Situation, Task, Action, Result) method to provide a structured and clear response.

Answer

Situation: In my previous role as a project manager at XYZ Company, our team was tasked with developing a new marketing strategy for a product launch. One of my team members proposed an approach that focused heavily on traditional media channels, which I felt might not reach our target demographic effectively.

Task: My task was to ensure that the team adopted a strategy that maximized our reach and engagement with the target audience, while also considering the proposed approach by my colleague.

Action: I scheduled a meeting with the team member to discuss our differing views. I listened to their reasoning and shared my perspective, highlighting recent trends and data that supported a more digital-focused strategy. We then collaborated to integrate both approaches, combining traditional and digital media channels, to create a more comprehensive marketing plan.

Result: The hybrid strategy we developed was highly successful. It not only reached our target demographic effectively but also increased our engagement rates by 30% compared to previous campaigns. This outcome reinforced the importance of open communication and collaboration within the team.